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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2025 IRM Application

    Download Application


    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Business

How can we help you?

How can we help you?

Accounts

Accounts
Moving, Renting or Purchasing a new property? As a business, the steps that are required to...

E-Billing

E-Billing
What is e-billing? E-billing is an electronic version of your paper bill which you have sent...

Forms

Forms

Access / download the Service Agreement form.

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Connecting a Generator

Connecting a Generator
For customers who would like to install a generation facility connected to NBHDL’s distribution...

Builders & Contractors

Builders & Contractors
Whether you are constructing a building, renovating a home or business, installing a pool,...