North Bay Hydro

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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2025 IRM Application

    Download Application

    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Accounts

Residential Accounts

Residential Accounts

Moving, Renting or Purchasing a new property?

As a home owner, the steps that are required to set up hydro service with North Bay Hydro, are as follows:

Go to our online forms page.

Once the service agreement is filled out, scan and email or fax (705.474.8579) it to customerservice@northbayhydro.com with a copy of your ID, one being a photo or call us and ask to speak to one of our Customer Accounts Specialists.

Please review our Conditions_of_Service