North Bay Hydro

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    Switch to e-Billing Today!

    Switch to North Bay Hydro’s e-Billing and streamline the way you manage your account. Enjoy secure, convenient access to your bills anytime, anywhere, while staying organized and saving time. Make the move to paperless billing and experience the difference today.

    Click Here

    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2025 IRM Application

    Download Application

    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

    Click Here

Accounts

Residential Accounts

Residential Accounts

Moving, Renting or Purchasing a new property?

As a home owner, the steps that are required to set up hydro service with North Bay Hydro, are as follows:

Go to our online forms page.

Once the service agreement is filled out, scan and email or fax (705.474.8579) it to customerservice@northbayhydro.com with a copy of your ID, one being a photo or call us and ask to speak to one of our Customer Accounts Specialists.

Please review our Conditions_of_Service