North Bay Hydro

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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    Residential Customer

    Rights and

    Responsibilities

    Disconnection

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    Emailing North Bay Hydro?

    Due to high volumes of SPAM email, some emails will occasionally be blocked or bounced.

    If you get a bounce, or do not receive a response please contact 705-474-8100 Opt 2 to resolve the issue.

Accounts

Residential Accounts

Residential Accounts

Moving, Renting or Purchasing a new property?

As a home owner, the steps that are required to set up hydro service with North Bay Hydro, are as follows:

Go to our online forms page.

Once the service agreement is filled out, scan and email or fax (705.474.8579) it to customerservice@northbayhydro.com with a copy of your ID, one being a photo or call us and ask to speak to one of our Customer Accounts Specialists.

Please review our Conditions_of_Service